North American Van Lines Agent JET Moving and Storage of Russellville, AR altered the check terms used for payment of their invoice for their personal gain. The check is now being held by bank officers in Dardanelle, AR as a legal document with potential for civil suit evidence.
Is this behavior typical of North American agents? What is North American going to do to ensure that their agents conform to the law? where is the internal quality assurance that these agents are reputable?