Finding an Agent in a Van Line is by far the most important step. No matter how good or bad your van line is, the agent can make all of the difference in the world. Many agents that handle high value products are really just Household movers that have the ability to book shipments into this high value system. Beware. Here are some tips to finding the right agent for your business.
1. Choose an Agent that specializes in High Value Products.
You can not expect an agent to place orders and protect your Valuable goods if they do not understand what they are or how they should move.
2. Choose an Agent that is familiar with your language and Industry.
If sell MiniLabs and you are looking for an Agent you will receive better service from an agent that knows the photo industry, its quirks and relationships. This will benefit you and your customers greatly.
3. Choose an Agent that has an online presence and online tools.
The bottom line is that whether you use the online tools or not, agents with this technology are showing you a statement about their process and commitment to service. They have made the investment to smoothly handle business, and they will be best equipped to offer you the attention and service you need.
4. Local Agent vs.. Non Local
This is a toss up because many companies are in areas of the country where the local agents do not specialize in this business. For these reasons Local is not the most important Factor. With that in mind it is never a bad idea to support your neighbors and community. Local Agents often have the ability to build stronger relationships with customers. It is also an added benefit when the person you are booking your shipments with, is also the person picking them up.
5. Cross Dock/DC Agents
A big bonus for larger scale customers. Businesses that are MFG points or operate a warehouse will find this the most helpful. In every van line there are agents called Cross docks. Cross dock agents are the local service providers that are responsible for receiving and delivering shipments locally for the Van Line. There is usually only one Cross dock agent in each area, and it speaks highly about that agents ability to handle volume, and value. These agents are also much more capable of offering frequent pickups and deliveries to local points. Before you ever go with a Cross dock agent, Visit their location. Nothing is worse than an overwhelmed Cross Dock.
To make the whole process Easier, we have compiled a list of Agents that we have had great reviews on. If you would like to be matched to a good agent, fill out the following form. The reply process usually takes 1-3 days.